Shipping & Returns

How nice that you want to order from Hygienekoning.nl! Of course you want to know how shipping & returns work:

shipment

✓ We ship all orders with PostNL.
✓ Do you order before 16:00? Then you will receive the order tomorrow
✓ We have all products in stock (including mouth masks) and receive thousands of new products every day. Did it happen that your product is suddenly out of stock? Then it will be sent neatly the next day.
✓ You always receive a Track & Trace of your order
✓ Worldwide shipping possible
✓ Worldwide express shipping we do with DHL Express

Returns

✓ All products can be returned within 14 days, provided they are unopened.
✓ Because it concerns hygiene products, we do not accept opened products
✓ Is there something wrong with your product or the quality of the product when you receive your order? Please contact our customer service directly

Return process

Too bad to hear that you are not satisfied with your product and that you want to return the product. That is of course not a problem, because you are entitled to return for 14 days.

You can easily register your return via: https://hygienekoning.shipping-portal.com/. You fill up here Postal Code and order number in. Once you have done this, you will immediately see the products you have ordered, and you can select the number of products that you want to return.
The return costs are for your account. You can easily create a return label via this system, and the shipping costs of € 5.65 Pay.

If we have received your package in good order, we will proceed to a refund of your order. This happens within 48 hours after we have received your return. Refund of your order will always be made to the same payment method that you used when placing your order.

Return process of printed mouth masks

14-day right of return does not apply to printed mouth masks. Because these products are tailor-made, we cannot accept a return. Are you not satisfied with the product, or is the quality not good? Please contact our customer service.


International Shipping

Shipping to Belgium

Buy mouth masks in Belgium? We ship all our products to Belgium with PostNL. Do you order before 16:00? Then your package will be delivered the next day in 95% of the cases. The shipping costs for a package to Belgium are 9.99 euros. Do you buy our products as a company in Belgium? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to Germany.

Buy mouth masks in Germany? We ship all our products to Germany with PostNL and UPS. Products sent by PostNL are delivered in Germany by the Hermes courier service. Do you order before 16:00? Then your order will be delivered by Hermes within 2 working days. When shipping with UPS, this is more often the next day. The shipping costs for a package to Germany are 9.99 euros. Do you buy our products as a company in Germany? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to France

Buy mouth masks in France? We ship all our products to France with PostNL and UPS. Products sent by PostNL are delivered by La Poste in France. Do you order before 16:00? Then your order will generally be delivered to your home within 2 working days. The shipping costs for a package to France are 9.95 euros. Do you buy our products as a company in France? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to United Kingdom

Buy mouth masks in the United Kingdom? We ship all our products to the United Kingdom with PostNL and UPS. Products sent by PostNL are delivered by Royal Mail in the UK. Do you order before 16:00? Then your order will generally be delivered to your home within 2 working days. The shipping costs for a package to the United Kingdom are 9.95 euros. Do you buy our products as a company in the UK? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to Switzerland

Buy mouth masks in Switzerland? We ship all our products to Switzerland with PostNL and UPS. Products sent by PostNL are delivered in Switzerland by Swiss Post. Do you order before 16:00? Then your order will generally be delivered to your home within 2 working days. The shipping costs for a package to Switzerland costs 9.99 euros. Do you buy our products as a company in Switzerland? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to Liechtenstein

Buy mouth masks in Liechtenstein? We ship all our products to Liechtenstein with PostNL and UPS. Products sent by PostNL are delivered in Switzerland by Swiss Post. Do you order before 16:00? Then your order will generally be delivered to your home within 2 working days. The shipping costs for a package to Switzerland costs 9.99 euros. Do you buy our products as a company in Liechtenstein? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to Spain

Buy mouth masks in Spain? We ship all our products to Spain with PostNL and UPS. Products sent by PostNL are delivered in Spain by Correos Spain. Do you order before 16:00? Then your order will generally be delivered to your home within 2 working days. The shipping costs for a package to Spain costs 9.99 euros. Do you buy our products as a company in Spain? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to Italy

Buy mouth masks in Italy? We ship all our products to Italy with PostNL and UPS. Products sent by PostNL are delivered in Italy by Poste Italiane. Do you order before 16:00? Then your order will generally be delivered to your home within 2 working days. The shipping costs for a package to Italy costs 9.99 euros. Do you buy our products as a company in Italy? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to Greece

Buy mouth masks in Greece? We ship all our products to Greece with PostNL and UPS. Products sent by PostNL are delivered in Greece by: Ελληνικά Ταχυδρομεία, / ΕΛΤΑ / ELTA . Do you order before 16:00? Then your order will generally be delivered to your home within 2 working days. The shipping costs for a package to Greece costs 9.99 euros. Do you buy our products as a company in Greece? Then you can enter your VAT number during checkout and buy VAT-free from us.

Shipping to Other countries

Buy mouth masks abroad? We ship all our products worldwide. We ship all our products with PostNL, UPS and DHL Express. The delivery time of a package to your country can be found on the website of PostNL and DHL Express. Would you like to have your order delivered with DHL Express? You can select this option during checkout. Do you order before 16:00 and do you choose DHL Express? Then your order will generally be delivered to your home within 48 hours, anywhere in the world. Do you order before 16:00 and do you choose PostNL? View here when your package will be delivered

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